Domestic Shipments:
Jatayu offers shipping in the continental United States via United Parcel Services (UPS). When you place your order over the website your order will calculate the weight of your items and provide you with the shipping cost based on the option you choose. Options: Ground, 3 Day Select, 2nd Day Air, Next Day Air Saver, Next Day Air, and Next Day Early Morning. A $1.00 handling fee will be added to your invoice to defray packaging costs.

Alaska, Hawaii, and Puerto Rico:
UPS is now shipping ground to these places. However, if you would prefer Priority Shipping which is generally less expensive, just place a note in the Comments Section of your order and we will take care of your request. We will also reimburse your credit card.

"Fast and Thrifty" shipping for small packages in the USA (including Hawaii and Alaska): We do offer lower priced USPS shipping for small orders inside the US. Requirements: Package must be under 1 pound and items must fit in a video sized box or 8x11 flat envelope. Cost $5.10. If for some reason your package does not meet the size and weight requirements, Molly will contact you. Please note: This is regular USPS Priority mail and there is no tracking when this option is selected.

Local Pickup in San Diego:
If you are located within driving distance, you can choose to pick up your order from the "warehouse". Please email Molly to arrange for a pick up appointment.

International Shipments:

Canada, Europe, Australia, and South America, Mexico:
We ship internationally to these areas: Canada, Europe, Australia, South America, and Mexico. Your package can most likely be sent via United States Postal Service Priority International Flat Rate envelope. Your items must fit into a flat rate envelope which measures 11" x 8" inches and the weight must be no more than 4 pounds. The fee for all of Europe, Australia, New Zealand, South America, and Mexico is $13.75. The fee for Canada is $11.75. Please select the appropriate "International Shipping" option when checking out depending on your country. IF YOUR PACKAGE DOES NOT MEET THE SIZE AND WEIGHT GUIDELINES, THEN MOLLY WILL CONTACT YOU WITH THE CORRECT SHIPPING CHARGES.

In our cart system, postal code is required. If you don't have one, just submit a 00000 entry. Thanks!

Merchandise Returns:
Happily, returns are few and far between. However, if we have shipped in error, we will gladly pick up the tab for the return shipping. Please package returns securely and insure packages over $100.

Refund Policy:
We want you to be happy with your purchase. If for any reason you are not pleased with a product, please return the product in its original condition within 10 days for a full refund on the merchandise. Please note: Tools must be unused and in their original undamaged packaging.